How can we help?

Getting a better identification

Add a clear photo of the tag or label. It is the single biggest lever on how well the item is identified. Fill the frame, avoid glare, and add a close-up of any flaw so the condition grade is honest.

The price looks wrong

The price is an AI estimate from model knowledge, not live sold data. Check it against the live eBay listings to compare, or tap See what it sold for on eBay under the price to open eBay's own search and look at comparable sales yourself. Then set your own price. Every field is editable.

“Can’t price this yet”

The model couldn't see enough to identify the item. Scan again with the tag and the whole item visible, or enter a price yourself.

The app picked the wrong item

Tap Not right? Fix the name under the item's name on the result. Type what the item really is (brand and model help most, or copy what's printed on the tag) and Flipworthy re-checks your photos with that name.

A fix does not use one of your free scans. Free includes a small number of fixes, and the app shows how many are left. Pro includes name fixes.

How is profit calculated?

Every line is shown on the result, and you can switch marketplace per item.

Start with

Sale price

Plus

Shipping you collected

Minus

Marketplace fee

Minus

Postage

Minus

What you paid

Minus

Other costs

Equals

Profit

Fees use each marketplace's published schedule (eBay charges its fee on shipping and sales tax too). Profit excludes your time and income tax.

How many analyses are free, and what does Pro add?

Try three analyses free, without an account. Only successful analyses count: a failed server analysis refunds its free-scan reservation, and daily request limits still apply.

Flipworthy Pro includes up to 60 analysis attempts per day, resetting at midnight UTC, plus Reseller Books, Sourcing trips, Haul mode and name fixes. Your saved inventory remains available after your subscription ends.

How do I subscribe, restore or cancel?

Flipworthy Pro is an auto-renewing subscription through your Apple Account. Pro is billed weekly or yearly. Prices are shown in the app before you buy.

Subscribe

Tap Explore Flipworthy Pro in Settings.

Restore

Open Settings in Flipworthy and tap Restore purchases.

Cancel

On your iPhone, open Settings, tap your name, then Subscriptions. You can also tap Manage subscription in Flipworthy's Settings.

Refunds

Purchases are managed by Apple, and refunds are handled by Apple.

Wrong currency or country?

In Flipworthy, open Settings and look under Selling. Country decides which local marketplaces are offered. Currency applies to new scans. Saved items keep their original currency; changing this setting does not convert your inventory.

Where is my data?

Scan history, listings, prices, costs and profit figures, sourcing trips and any mileage you log are stored only on your device. We cannot see them. Deleting the app deletes them.

Our application server does not store your photos. Photos and item text are processed for the request; Google's API terms govern its processing and retention. Saved copies of photos in Flipworthy remain on your device.

Questions about your data, including the records kept against your random device identifier: alder.lips@gmail.com. Full details: Privacy policy.