Plainring

Support

Email alder.lips@gmail.com. We read every email.

In Plainring, Settings › Contact support starts the email with your app version, iOS version and iPhone model filled in.

Set your ringtone

iOS 26 and later

  1. Make your ringtone in Plainring and tap Share Ringtone.
  2. In the list of actions, tap Use as Ringtone.
  3. That's it: iOS sets it as your ringtone.

iOS 18 to 25

These versions of iOS have no Use as Ringtone action, so the ringtone goes through GarageBand, Apple's free app.

  1. In Plainring, tap Save to Files and save the ringtone.
  2. Open GarageBand (install it from the App Store if you don't have it) and start a new song with the Audio Recorder.
  3. Switch to the tracks view and tap the Loop Browser button. Tap Files, then Browse items from the Files app, pick your ringtone and drag it to the start of the track.
  4. Go back to My Songs, press and hold the song, then tap Share › Ringtone › Export.
  5. Tap Use sound as… › Standard Ringtone.

If the ringtone comes out cut short, open Song Sections (the + at the end of the ruler), turn on Automatic for the section, and export again. GarageBand's menus can differ a little between versions.

I don't see Use as Ringtone

It shows on iOS 26 and later, for clips of 30 seconds or less, and Plainring's ringtones are never longer than 29.5 seconds. If it's still missing, tap Save to Files in Plainring, open the file in the Files app, share it and tap Use as Ringtone. On iOS 18 to 25, use the GarageBand steps above.

Find it later, or give one person their own ringtone

Your ringtones are listed in Settings › Sounds & Haptics › Ringtone. To use one for a single person, open their contact, tap Edit, then Ringtone.

Getting audio in

Why is a song greyed out?

Songs from Apple Music, and other copy-protected songs, can't be used: iOS doesn't let any app read them. Songs you own as plain files work, such as music synced from your computer or iTunes Store purchases downloaded to your iPhone. If a song isn't downloaded yet, download it in the Music app first.

Voice memos

In Voice Memos, tap ••• on a memo, then Copy, and in Plainring tap Paste. Or tap ••• › Save to Files, then pick Files in Plainring.

Videos and screen recordings

Tap Video or screen recording and pick one from your photo library. Plainring only receives the video you pick.

How long can a ringtone be?

Up to 29.5 seconds, just under the iPhone's 30-second limit. The source can be much longer: you choose which part to keep.

Purchases

What's free?

Your first ringtone. After that, Plainring Unlimited unlocks unlimited ringtones with one purchase: $1.99 in the US, shown in your currency before you buy. It never renews. There's no subscription and there are no ads.

Restore on a new iPhone

Sign in with the same Apple Account, open Plainring, go to Settings and tap Restore Purchases. It costs nothing.

Refunds

Apple handles refunds. Go to reportaproblem.apple.com and choose the purchase.

Requirements

iPhone with iOS 18 or later. Plainring works offline. Buying, restoring and downloading a file from iCloud need a connection.

Reporting a bug

Tell us your iPhone model, the iOS version, the app version (at the bottom of Settings in Plainring) and what you did just before it went wrong. A screenshot or screen recording helps a lot.